1) SECURITY MEASURES
www.trustamerica.com
HOW WE PROTECT YOUR INFORMATION
At Trust Company of America, we take our role as custodian seriously,
providing several layers of state-of-the-art protection for investors and their
employee training to help protect investor assets and ensure the integrity
of our end-to-end security.
THREE PILLARS OF DIGITAL SECURITY
• Channel protection.
We employ extensive
security measures to block any attacker’s
attempts at entry to the TCA platform. First,
we use the strongest firewalls available in
the industry to guard the information housed
in our servers. In addition, we require strong
log-in credentials for authentication. Whenever
investor data is transferred digitally, it is
protected with a high level of security protocols
that leverage robust encryption tools, including
256-bit Secure Socket Layer (SSL) encryption.
• Transaction monitoring.
TCA Vigilantly reviews
transaction data and scans for any abnormal or
suspicious activity. We employ pattern analysis
and other advanced analytical systems to
detect suspicious account activity and deter
unauthorized access.
• Data privacy.
TCA’s privacy policies and
data governance procesures ensure that
only the appropriate person who is servicing
your account is allowed to view your data. All
employees who handle sensitive information are
pre-screened and trained in privacy
and security.
27001:2005 is recognized as a leading international and
maintaining an information security management system.
protecting critical and sensitive data while adhering to the
highest levels of security standards.
Our Information Security Program is reviewed by both an
independent internal auditor and by our industry regulator.
Our comprehensive Information Security Program
involves a three-pronged approach to digital security:
• Authentication – ensures you are communicating
with TCA and prevents a fraudulent computer from
impersonating your custodian.
• Encryption – scrambles transferred data so that it
cannot be read by unauthorized parties.
• Data integrity – assures your information can only be
accessed by those authorized to do so.
(continued on the reverse)
2) SECURITY MEASURES
TCA has both a cyber liability policy and a EDP/Electronic Computer Crime policy. These protection plans are
designed to cover consumers of technology services or
products. Most notably, these cyber liability policies cover
TCA’s liability for a data breach and/or a loss resulting
from dishonest acts of an employee or theft caused by
others through the fraudulent use of computer systems,
including damage to data.
TCA completes a thorough vendor risk assessment
before using a vendor’s product or service. We take
comprehensive steps to ensure that a vendor is
maintaining expected quality standards without causing
any risks to the company or our customers.
At TCA, your privacy is always a high priority. To protect
your personal information from unauthorized access and
use, we use comprehensive security measures that
comply with federal law. In addition, TCA’s privacy policy
ensures that your personal information is never sold to
We inform you how we collect, share and protect your
personal information in our written privacy policy. This
privacy policy is provided to all account holders at account
opening and an updated policy is provided at least
annually after that. It can also be found on our
website at trustamerica.com.
At Trust Company of America, we have a strong culture of
risk management. We continuously monitor our systems
and controls, and work collaboratively with government
review, update and modify our policies and procedures to
respond to new threats and to adapt to changes
in technology.
responsibilities. You can have the highest level of
always protected at TCA.
© 2016 Trust Company of America. All Rights Reserved. Member FDIC. Investment Products:
Not FDIC Insured - No Bank Guarantee - May Lose Value.
www .trustamerica. com
1. The portfolio composition is subject to change over time. Trust Company of America does not recommend or endorse any securities or investment strategies.
Trust Company of America acts as an asset custodian and does not offer investment advice.
© 2016 Trust Company of America. All Right Reserved.
SS1211