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TD Ameritrade Business Continuity Plan Statement

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1) TD Ameritrade Business Continuity Plan Statement PO Box 2209  Omaha, NE 68103-2209 Fax: 816-243-3769 TD Ameritrade is committed to providing our clients with secure and reliable access to their accounts. This commitment includes providing information regarding plans to address disruptions in our business operations due to power outages, natural disasters, or other significant events. In the event of a disruption, TD Ameritrade has a Business Continuity Plan that is intended to permit the firm to maintain business operations such as processing client orders and transactions, providing access to cash and securities, and providing access to information about balances and transactions in client accounts. Examples of how TD Ameritrade’s plan addresses disruptions of varying scope and magnitude include: •  isruption of service at any of our service centers will result in calls, orders, and electronic communications being re-routed to D an alternative service center located in a different region of the country with a separate power grid and transportation system. •  significant disruption in our primary data center will result in a transition to systems at an alternate data center. Our data A centers are each supported by backup power generators and are located in different regions of the country with different power grids and transportation networks. Our data centers and service centers are located in separate and distinct regions from each other. Although TD Ameritrade has taken significant steps to develop and implement sound business recovery practices, after a significant business disruption, clients may still experience service disruptions, or reduced services or access as the firm recovers. We continually assess, update, and test our plans to ensure that TD Ameritrade plans are robust and are consistent with many of the best practices in the industry. Any modifications to our plan will be reflected in this Business Continuity Plan Statement, which will be posted on our website, or you may obtain a current version of this Statement by writing us at TD Ameritrade, Inc., Compliance Department, P Box 2148, Omaha, NE 68103-2148. .O. Investment Products: Not FDIC Insured * No Bank Guarantee * May Lose Value TD Ameritrade, Inc. and TD Ameritrade Clearing, Inc., members FINRA/SIPC. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank. © 2015 TD Ameritrade IP Company, Inc. All rights reserved. Used with permission. Page 1 of 1 AMTD 5491 L 02/15