1) Client Alert
May 16, 2016
The Supreme Court’s Spokeo Decision: Concrete
Shoes For Consumer Class Actions?
By Angela E. Kleine, Jim McCabe, Ben Patterson
Today the Supreme Court issued its highly anticipated decision in Spokeo, Inc. v. Robins. The decision takes on a
hot topic in consumer class action law today—what must a plaintiff plead and prove to have standing to sue for a
violation of a federal statute? The Court held that an allegation of a statutory violation, without some showing of
concrete harm, is not enough. Instead, in this Fair Credit Reporting Act (FCRA) case, the issue is “[w]hether the
particular procedural violations alleged . . . entail a degree of risk [of harm] sufficient to meet the concreteness
requirement.” In its focused 11-page opinion, the Court declined to decide to evaluate that risk on the record
before it and, instead, remanded the case to the Ninth Circuit for further proceedings. However, the Court did
provide several guideposts for how the Ninth Circuit, and courts around the country evaluating standing
questions, may consider plaintiffs’ claimed injuries.
The decision was reached 6-2, with Justice Alito delivering the short opinion on behalf of the Court. Justices
Ginsburg and Sotomayor dissented, and Justice Thomas filed a concurrence.
BACKGROUND
Thomas Robins sued Spokeo, alleging that Spokeo sold an online report about him that contained false
information about his age, wealth, employment, marital status, and education. Robins v. Spokeo, Inc., Case No.
CV10-05306 ODW (AGRx) (C.D. Cal. filed July 20, 2010). He asserts that the sale of this allegedly inaccurate
information violated the FCRA because the information qualified as a “consumer report” under the FCRA and
Spokeo is a “consumer reporting agency” that failed to follow the statute’s accuracy and procedural requirements.
Robins did not allege any actual injury caused by this alleged violation, aside from potential harm to future
employment prospects. Instead, he brought suit seeking statutory damages.
The district court initially rejected Spokeo’s argument, but then reconsidered and dismissed the complaint for lack
of standing. Spokeo, No. CV10-05306 ODW (AGRx), 2011 WL 11562151 (C.D. Cal. Sept. 19, 2011). The court
held that Robins’s alleged injury was too speculative and that a bare violation of the FCRA does not confer
standing, noting, “Otherwise, federal courts will be inundated by web surfers’ endless complaints.” Id. at *1.
The Ninth Circuit reversed, holding that the alleged violation of Robins’ rights under the FCRA was “sufficient to
satisfy the injury-in-fact requirement of Article III.” Spokeo, 742 F.3d 409, 713-14 (9th Cir. 2014). In doing so, the
Ninth Circuit deepened a circuit split. It followed the Sixth and Seventh Circuits, see Beaudry v. TeleCheck Servs.,
Inc., 579 F.3d 702, 705 (6th Cir. 2009) and Murray v. GMAC Mortg. Corp., 434 F.3d 948, 953 (7th Cir. 2006), and
the Eighth Circuit followed suit shortly thereafter, see Hammer v. Sam’s East, Inc., 754 F.3d 492, 500 (8th Cir.
2014), cert. denied, 135 S. Ct. 1175 (2015). In contrast, the Second and Fourth Circuits have come out differently
in “no injury” cases involving other federal statutes. See Kendall v. Empls. Retirement Plan of Avon Prods., 561
F.3d 112, 121 (2d Cir. 2009) (ERISA); David v. Alphin, 704 F.3d 327, 338-39 (4th Cir. 2013) (ERISA); see also
Joint Stock Soc’y v. UDV N. Am., Inc., 266 F.3d 164, 176 (3d Cir. 2001) (Lanham Act).
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2) Client Alert
THE SUPREME COURT’S DECISION TODAY
The Supreme Court reversed the Ninth Circuit’s order, holding that a violation of the FCRA was not, standing
alone, enough to give Robins standing to sue. The plaintiff must also adequately allege that the violation caused
him concrete harm. It held that the Ninth Circuit’s “standing analysis was incomplete” in this regard, explaining
that a “concrete” injury “must be ‘de facto’; that is, it must actually exist,” but that “concrete” is not “necessarily
synonymous with ‘tangible.’” The Court continued: “Congress’ role in identifying and elevating intangible harms
does not mean that a plaintiff automatically satisfies the injury-in-fact requirement whenever a statute grants a
person a statutory right and purports to authorize that person to sue to vindicate that right. Article III standing
requires a concrete injury even in the context of a statutory violation.”
The Court was quick to reiterate, however, that “the risk of real harm” can satisfy the concreteness requirement,
and “the violation of a procedural right granted by statute can be sufficient in some circumstances to constitute
injury in fact”—i.e., “a plaintiff in such a case need not allege any additional harm beyond the one Congress has
identified.”
Libel and slander per se were two examples the Court offered for where there is a “risk of real harm,” even though
that harm may be difficult to measure or prove. Other types of harms where there was a concrete injury in the
context of a statutory violation included: Federal Election Comm’n v. Akins, 524 U.S. 11, 20-25 (1998)
(“confirming that a group of voters’ ‘inability to obtain information’ that Congress had decided to make public is a
sufficient injury in fact to satisfy Article III”), and Public Citizen v. Department of Justice, 491 U.S. 440, 449 (1989)
(“holding that two advocacy organizations’ failure to obtain information subject to disclosure under the Federal
Advisory Committee Act ‘constitutes a sufficiently distinct injury to provide standing to sue’”).
With respect to the FCRA, the Court explained that, while “Congress plainly sought to curb the dissemination of
false information by adopting procedures designed to decrease that risk,” a plaintiff “cannot satisfy the demands
of Article III by alleging a bare procedural violation.” This is because a “violation of one of the FCRA’s procedural
requirements may result in no harm.” The Court offered two such FCRA examples where there would be no
injury:
1. Failure to provide a required notice to a consumer report user: “even if a consumer reporting agency fails
to provide the required notice to a user of the agency’s consumer information, that information regardless
may be entirely accurate.”
2. Incorrect zip code: “not all inaccuracies cause harm or present any material risk of harm,” such as “the
dissemination of an incorrect zip code, without more.”
Justice Ginsburg’s dissent takes issue with this approach, writing that Robins did not allege “a ‘bare’ procedural
violation,” resulting “in no harm,” but rather, “Robins complains of misinformation about his education, family
situation, and economic status, inaccurate representations that could affect his fortune in the job market.”
Because Robins’ complaint conveyed that “Spokeo’s misinformation ‘cause[s] actual harm to [his] employment
prospects,” Justice Ginsburg, joined by Justice Sotomayor, dissented.
POTENTIAL IMPLICATIONS OF THE DECISION
Overall, the decision promises to narrow some potential claims, while leaving the playing field open for further
analysis in the years to come. The decision ought to make it more difficult for consumer class action lawyers
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3) Client Alert
seeking statutory damages payouts to sustain claims for purely technical or procedural violations. For example,
cases seeking statutory damages for failure to provide required notices, or for provision of notices departing from
the format required, may be less likely to go the distance.
On the other hand, the decision continues to permit—and require—a fact intensive inquiry into potential harm. It
recognizes that concrete injury can be intangible and may include a “real” “risk” of harm that has not yet come to
pass. The Court seemed particularly sensitive to the publication of false information in this context. Accordingly,
while complaints asserting harmless technical or procedural violations of statutes generally ought to be
susceptible to dismissal for lack of standing, what other kinds of harms may satisfy the concreteness requirement
remains an open question.
In addition, such putative class actions involving alleged statutory violations may be more difficult to certify
because of individualized questions of harm. The Supreme Court made clear that “a bare procedural violation,
divorced from any concrete harm,” does not “satisfy the injury-in-fact requirement of Article III.” Further, the Court
was unable to conclude that Robins’ allegations that inaccurate information about him had the potential to harm
his employment prospects were facially sufficient to plead concrete injury. If individual standing on FCRA
“accuracy” claims depends on individualized, consumer-specific consequences of error, such claims may not be
suitable for resolution in class actions.
WHAT HAPPENS NEXT
The Supreme Court declined to address the adequacy of Robins’ underlying allegations of injury because the
Ninth Circuit “did not address the question framed by our discussion, namely, whether the particular procedural
violations alleged in this case entail a degree of risk sufficient to meet the concreteness requirement.” On remand,
it is unclear how the Ninth Circuit will rule, or whether it will further remand the case to the district court for
reconsideration in light of the Supreme Court’s holding.
We do know what the district court thought about Robins’ damages theory. As discussed above, it originally held
that Robins’ claim—that an overly flattering presentation of his employment and family background somehow hurt
his employment prospects—was too speculative. We see no particular reason why the Supreme Court’s decision
today would change the district court’s mind about that. However, the Court’s dicta about “concrete” “risk” of
harm, and citation to cases about information disclosure and libel, will leave room for argument. What the Ninth
Circuit does with that remains to be seen.
Contact:
Angela E. Kleine
(415) 268-6214
akleine@mofo.com
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Jim McCabe
(415) 268-7011
jmccabe@mofo.com
Ben Patterson
(415) 268-6818
bpatterson@mofo.com
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4) Client Alert
Financial Services Team
New York
California
Michael J. Agoglia
(415) 268-6057
James M. Bergin
(212) 468-8033
Alexis A. Amezcua
(415) 268-6557
Tiffani B. Figueroa
(212) 336-4360
Elizabeth Balassone
(415) 268-7585
David J. Fioccola
(212) 336-4069
Roland E. Brandel
(415) 268-7093
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(213) 892-5284
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Angela E. Kleine
(415) 268-6214
Jiang Liu
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Jim McCabe
(415) 268-7011
David H. Medlar
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James R. McGuire
(415) 268-7013
Barbara R. Mendelson
(212) 468-8118
Mark David McPherson
(212) 468-8263
Michael B. Miller
(212) 468-8009
Ben Patterson
(415) 268-6818
Judy Man Ni Mok
(212) 336-4073
Sylvia Rivera
(213) 892-5734
Jeffrey K. Rosenberg
(212) 336-4130
Nicholas Alan Roethlisberger
(415) 268-7534
Mark R. Sobin
(212) 336-4222
Grant C. Schrader
(415) 268-6635
Joan P. Warrington
(212) 506-7307
William L. Stern
(415) 268-7637
Nancy R. Thomas
(213) 892-5561
Lauren Lynn Wroblewski
(415) 268-6458
Washington, D.C.
Washington, D.C. (continued)
Leonard N. Chanin
(202) 887-8790
Donald C. Lampe
(202) 887-1524
Meredith M. Cipriano*
(202) 887-6936
Jeremy R. Mandell
(202) 887-1505
Rick Fischer
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Amanda J. Mollo
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(202) 887-8781
Obrea O. Poindexter
(202) 887-8741
Natalie A. Fleming Nolen
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Ryan J. Richardson
(202) 887-8761
Calvin D. Funk*
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Joe Rodriguez
(202) 778-1610
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Sean Ruff
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Trevor R. Salter
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5) Client Alert
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Because of the generality of this update, the information provided herein may not be applicable in all situations
and should not be acted upon without specific legal advice based on particular situations. Prior results do not
guarantee a similar outcome.
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